Has anyone on the Apple Environmental Team seen an AT&T bill?
Posted by riactant on August 21, 2007
I’ve been fretting the past month waiting for my first AT&T bill, namely because of stories I’ve read and seen about the size of the AT&T bills people have been receiving.
So I received my first AT&T bill today since having purchased my company’s two iPhones on June 26. Let’s just say that when you’re bill is a stack of paper nearly one inch thick and 127 pages long it makes one reluctant to look at the balance due line. After flipping through a few pages I noticed that AT&T printed out each and every data transaction from my phones — and I mean every little 1KB transfer of data. Fine, surely they have to track this stuff, but do they have to send me 127 pages of it? I mean, seriously, am I going to call them and dispute a 3KB data transfer that occurred on Aug 2 at 3:03 am? No, because I have the unlimited data plan (which is mandatory for all iPhone accounts) and all data transfers appear as $0.00 charges anyhow. Seems like a real waste of paper (even if it’s recyclable), gas, and labor to transport this monstrosity of a bill to my mailbox.
I’m curious if anyone at Apple is aware of the environmental habits of their new partner AT&T. Considering Apple has a long history of being “green” one would think they would have at least inquired about their new wireless partner’s environmental practices.
August 24, 2007 at 4:49 am
Read about your blog in the NYT, glad that AT&T has changed its billing policy under the circumstances, but may I point out that your assumption [and link] to Apple’s self-laudatory environmentally-benevolent claim is not shared by Greenpeace’s “Guide to Greener Electronics”, which ranks Apple last out of fourteen electronic manufacturers [http://www.newstarget.com/021867.html].
May 12, 2008 at 8:08 pm
Despite of wasting the paper, we just recently received an email from AT & T that we owe them four cents after we had closed the accounts. I thought it was funny. The fun part would be watching the representative’s face when my husband hands the copy of an email stating that we owe them four cents and give them a full of four pennies in person. It would be weird if they have rejected and required us to write a check for four cents.